Institucional e Eventos
Cases da Unimed CNU no Salesforce World Tour

Cases da Unimed CNU no Salesforce World Tour

Ícone de data Publicado em 26/05/2026
1 min

No dia 13 de maio, a Unimed CNU foi destaque no Agentforce World Tour São Paulo, principal fórum de inovação, inteligência artificial e CRM da gigante global de tecnologia Salesforce no Brasil. O reconhecimento veio com a apresentação de um case de sucesso sobre a integração da plataforma à rotina da Cooperativa no relacionamento com os clientes.

Durante o encontro, a CNU detalhou como a adoção dessas tecnologias  tem automatizado processos internos para tornar o acesso aos serviços de saúde mais fluido para os beneficiários. A automação elimina barreiras operacionais, garantindo maior eficiência interna e resolutividade nos fluxos de trabalho.

A iniciativa reforça o protagonismo da CNU em transformar inovação tecnológica em cuidado prático, estabelecendo novos padrões de agilidade e excelência na experiência do cliente.


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Um erro ocorreu enquanto processava o modelo.
The following has evaluated to null or missing:
==> journalArticle.getDisplayDate  [in template "53466405417913#7352900#7367229" at line 71, column 34]

----
Tip: It's the step after the last dot that caused this error, not those before it.
----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

----
FTL stack trace ("~" means nesting-related):
	- Failed at: #assign articleDate = journalArticle...  [in template "53466405417913#7352900#7367229" at line 71, column 11]
----
1<style> 
2  #socias-posts-relacionados-wrapper { 
3    box-shadow: 0px 2px 4px 0px rgba(39, 40, 51, 0.12); 
4    border-radius: 16px; 
5    padding: 25px; 
6    border: solid 1px rgba(107, 108, 126, 0.2); 
7    background-color: rgba(255, 255, 255, 1); 
8    display: flex; 
9    flex-direction: column; 
10    gap: 32px; 
11
12 
13  #socias-posts-relacionados-wrapper .socias-card-post-relacionados { 
14    display: flex; 
15    flex-direction: column; 
16    gap: 16px; 
17
18 
19  #socias-posts-relacionados-wrapper .principal-title { 
20    font-family: 'Unimed Sans'; 
21    color: #141419; 
22    font-size: 1.25rem; 
23    line-height: 1.75rem; 
24    font-weight: 700; 
25    margin: 0px; 
26
27 
28  #socias-posts-relacionados-wrapper .socias-post-relacionado-link { 
29    font-size: 1rem; 
30    line-height: 1.375rem; 
31    font-weight: 700; 
32    color: #141419; 
33    font-family: 'Unimed Sans'; 
34
35 
36  #socias-posts-relacionados-wrapper .socias-post-relacionado-link:hover { 
37    text-decoration: underline; 
38
39 
40  #socias-posts-relacionados-wrapper .socias-date { 
41    font-size: 1rem; 
42    line-height: 1.375rem; 
43    font-weight: 400; 
44    color: #6B6C7E; 
45
46	 
47	@media (max-width: 800px) { 
48  #socias-posts-relacionados-wrapper { 
49    margin: 32px 16px; 
50
51
52</style> 
53<#assign AssetEntryLocalService = serviceLocator.findService("com.liferay.asset.kernel.service.AssetEntryLocalService") /> 
54<#assign GroupLocalService = serviceLocator.findService("com.liferay.portal.kernel.service.GroupLocalService") /> 
55<#assign AssetVocabularyLocalService = serviceLocator.findService("com.liferay.asset.kernel.service.AssetVocabularyLocalService") /> 
56 
57<#assign AssetEntryLocalService = serviceLocator.findService("com.liferay.asset.kernel.service.AssetEntryLocalService") /> 
58<#assign HtmlUtil = staticUtil["com.liferay.portal.kernel.util.HtmlUtil"] /> 
59 
60<div id="socias-posts-relacionados-wrapper"> 
61  <h3 class="principal-title">Posts relacionados</h3> 
62 
63  <div> 
64    <#if entries?has_content> 
65      <div class="socias-card-post-relacionados"> 
66        <#list entries as entry> 
67          <#assign assetEntry = AssetEntryLocalService.getEntry(entry.getClassName(), entry.getClassPK()) /> 
68          <#assign assetRenderer = assetEntry.getAssetRenderer() /> 
69          <#assign journalArticle = assetRenderer.getAssetObject() /> 
70          <#assign assetCategories = assetEntry.getCategories() /> 
71          <#assign articleDate = journalArticle.getDisplayDate()?string("dd'/'MM'/'yyyy") /> 
72					 
73					<#-- Reading time (words per minute = 200) --> 
74          <#assign rawContent = journalArticle.getContent()?if_exists!"" /> 
75          <#assign textContent = HtmlUtil.stripHtml(rawContent) /> 
76          <#assign textContent = HtmlUtil.unescape(textContent) /> 
77          <#assign textContent = textContent?replace("\\$\\{[^}]+\\}", "", "r") /> 
78          <#assign textContent = textContent?replace("\\]\\]>", "", "r") /> 
79          <#assign textContent = textContent?replace("&nbsp;", " ", "r") /> 
80          <#assign textContent = textContent?replace("\n", " ", "r") /> 
81          <#assign textContent = textContent?replace("\r", " ", "r") /> 
82          <#assign textContent = textContent?replace("\t", " ", "r") /> 
83          <#assign textContent = textContent?replace("\\s+", " ", "r")?trim /> 
84          <#assign words = (textContent?length > 0)?then(textContent?split(" ")?size, 0) /> 
85          <#assign wpm = 200 /> 
86          <#assign minutes = (words / wpm)?ceiling /> 
87          <#if minutes < 1><#assign minutes = 1 /></#if> 
88          <#assign assetCategories = assetEntry.getCategories() /> 
89          <#assign articleDate = journalArticle.getCreateDate()?string("dd'/'MM'/'yyyy") /> 
90 
91          <#-- Monta link já com o categoryId --> 
92          <#if assetCategories?has_content> 
93            <#assign firstCategory = assetCategories[0] /> 
94            <#assign articleURL = entry.getViewURL() + "&category=" + firstCategory.getCategoryId() /> 
95          <#else> 
96            <#assign articleURL = entry.getViewURL() /> 
97          </#if> 
98 
99          <a href="${articleURL}" class="text-decoration-none"> 
100            <div class="d-flex mb-1"> 
101              <div class="mr-2"> 
102                <svg width="14" height="14" viewBox="0 0 14 14" fill="none" xmlns="http://www.w3.org/2000/svg"> 
103                  <path d="M8.75016 1.16663H3.50016C3.19074 1.16663 2.894 1.28954 2.6752 1.50833C2.45641 1.72713 2.3335 2.02387 2.3335 2.33329V11.6666C2.3335 11.976 2.45641 12.2728 2.6752 12.4916C2.894 12.7104 3.19074 12.8333 3.50016 12.8333H10.5002C10.8096 12.8333 11.1063 12.7104 11.3251 12.4916C11.5439 12.2728 11.6668 11.976 11.6668 11.6666V4.08329L8.75016 1.16663Z" stroke="#00995C" stroke-width="1.16667" stroke-linecap="round" stroke-linejoin="round"/> 
104                  <path d="M8.1665 1.16663V3.49996C8.1665 3.80938 8.28942 4.10612 8.50821 4.32492C8.72701 4.54371 9.02375 4.66663 9.33317 4.66663H11.6665" stroke="#00995C" stroke-width="1.16667" stroke-linecap="round" stroke-linejoin="round"/> 
105                  <path d="M5.83317 5.25H4.6665" stroke="#00995C" stroke-width="1.16667" stroke-linecap="round" stroke-linejoin="round"/> 
106                  <path d="M9.33317 7.58337H4.6665" stroke="#00995C" stroke-width="1.16667" stroke-linecap="round" stroke-linejoin="round"/> 
107                  <path d="M9.33317 9.91663H4.6665" stroke="#00995C" stroke-width="1.16667" stroke-linecap="round" stroke-linejoin="round"/> 
108                </svg> 
109              </div> 
110 
111              <div> 
112                <p class="socias-post-relacionado-link mb-2"> 
113                  ${entry.getHighlightedTitle()} 
114                </p> 
115								 
116							<span class="socias-date" >${minutes} min</span> 
117 
118                <#if entry.isCreationDateVisible()> 
119                    <span class="socias-date"> 
120                          &nbsp;&bull;&nbsp; ${articleDate} 
121                     </span> 
122                </#if> 
123              </div> 
124            </div> 
125          </a> 
126        </#list> 
127      </div> 
128    </#if> 
129  </div> 
130</div>